We are not responsible for any additional cancellation fees and shipping fees made by the costumer.
We don't have any responsibility of tariff and accident of shipping, unfortunately.
・If you wish to return any products, please email or call us within 7 days from you receive the package.
・Returns without notice are not accepted.
・Late return are not accepted.
・Return products must be original condition not be worn, altered or damaged.
・Custom made, semi-custom made or altered products are unreturnable.
・The return shipping fee should be pay to you except defective products.
・The shipping fee is not refundable.
・Cooling-off does not apply to online shopping.
If you receive defective products, please contact us. We will replace the products or give you a refund. Any charges incurred for returning products back to us and reshipping are the responsibility of us.
There might be fluff or nep (fabric pilling) on our products. However, we don't regard that they are "defectives" because they are made from natural materials. Please enjoy the characteristics of linen clothes.